Meet our Team

Our Holly and Hugo team is truly international and includes experts with awesome experience! We all have pets and cannot imagine living without our furry friends!

Pippa Elliott

Pippa Elliott, BVMS MRCVS, is a veterinarian with 27-years' experience in companion animal practice. As a child, Pippa was pony mad and can't remember a time when she didn't want to be a vet. She started seeing practice at her local clinic at the age of 14, and it was a dream-come-true when she was accepted for vet school. Pippa then went on to graduate.

Pippa's first job was in a practice by the sea, where she acquired her first (of many) waif-and-stray, a Dockyard Cat Rescue kitten, called Skate. She then worked for the PDSA (People's Dispensary for Sick Animals) which is a national charity that provides veterinary care for the animals of owners with limited finance.

Then, some 10 years after graduation events turned full circle when Pippa found herself back on home turf and working at the very clinic where she volunteered as an animal obsessed teenager.

Outside veterinary work, Pippa acts as housekeeper to five cats (Wallace, Gromit, Pilchard, Widget, and Noni) two sons, one husband and a bearded-dragon called Gravos Mushnik. View More View Less

Animals are such an important part of her life that when the family go on vacation at least one cat and the bearded dragon travel along – which means her husband riding shotgun on a motorbike as they don't all fit in the car. Fortunately, she has a very understanding husband!

Tolo Vicens

Tolo Vicens is a professional dog groomer with over 20 years’ experience in the dog grooming industry and a renowned career.

Caring for dogs has been his life’s passion. In his teens, his love for dogs led him to prepare some prime breeds for showing in top competitions in Europe, winning many awards, including an international silver medal from Suerzoo (Zaragosa) and from the prestigious Crufts, UK. From Sizoo, Barcelona he was awarded the national gold scissors medal, making him champion in Spain, a silver medal for the poodle category and bronze for his skills in stripping technique.

He has spent many hours during competitions taking care of poodles. Being a champion requires him to train many hours each week and be willing to travel a lot. His dream is to be able to compete one day with a Giant Poodle. His other passions are breeding parrots and training horses.

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Since 1998, he has been running his own dog grooming business named “Rulo´s”. That place is also a food, fashion and accessory shop. He only works with renown brands and he has developed his own Brand of hygiene and cosmetic products under the same business name. One of the services offered by “Rulo´s” is dog sitting in his centre that is perfectly adapted to the well-being of our furry friends.

He is the president and commissioner of the Association of Canine Stylists, Balearics that is responsible for beauty contests within the Archipelago. Vicens trains future professionals and teaches master classes on the latest techniques and trends of working professionals in the dog grooming industry.

Deborah Shores

Deborah Shores, DVM, is an American Veterinarian and a 2008 graduate of Mississippi State University College of Veterinary Medicine. She graduated with a Bachelor of Science degree in Animal Science, minor in Chemistry, from Berry College in Rome, Georgia, USA.

As a child, she was obsessed with horses and received her very own mare, named Ivy, at the age of 10. She wanted to become a vet at the age of 13, when her beloved horse had to undergo a complicated eye surgery at the University of Georgia. The veterinary surgeons allowed her to watch the procedure in the operating theatre and she was hooked! As a military spouse, she has lived throughout the USA, in Poland and Japan.

In the last 6 years, Dr. Shores has worked as a clinical veterinarian for dogs, cats, small mammals and non-human primates (macaque monkeys) and as a freelance writer. She has also taught anatomy and physiology as an adjunct professor at the University of South Carolina-Beaufort. View More View Less

Her passion is educating animal lovers about pet care and common animal diseases. She currently has two mischievous tabby cats, Hummer and Piper. Both cats are also world travelers and enjoy basking in the warm afternoon sun.

Agnieszka Sieniawska

Agnieszka is an instructional planner specializing in training and lesson plans design. She graduated from the University of Warsaw, Faculty of Biology. For over 15 years she was working as an instructor-consultant at the Center for Teacher Professional Development in Poland, focusing on improving methods of training with educators of biology and environmental protection.

She is the co-author of numerous curricula, lesson plans and training aids designed for teachers of environmental topics and for school directors. Programs of study that she has authored have won grants at the regional and national level, and once at the international level. She has conducted over 100 courses and professional development sessions for teachers, administrators and educational institutions.

Agnieszka has three dachshunds and a Siamese cat. Currently, she is also taking care of her daughter's Jack Russell terrier and a neighbour's cat. Her passion is nature photography, specifically avian photography.

What students have to say about Holly and Hugo

  • Going through the course at your own pace was very comforting. I got to take all the time that I needed to study and learn while also practicing my newly-learned techniques on my own dog.

    Maylin Young, (USA)
  • I liked that every time I had a question or needed help- my question was answered relatively fast by a friendly knowledgeable person.

    John Dawson, (UK)
  • I loved the course and I feel that I learned a lot from it. This course will be instrumental in my future success for a long while to come.

    Nicola Thompson, (UK)

6 Reasons to choose Holly And Hugo

Get under pets fur

Learn about animal psychology so you understand your pet’s antics, instincts, needs and wants. Then, share a long, happy and comfortable life together.

Lovingly care for your pet

With our expert grooming training, you’ll be able to keep your pet in tip top condition yourself, enjoy intimate bonding time and save lots of money!

Treat minor complaints yourself

Many minor ailments can be treated safely at home. Learn what you can treat and how and when to bring your pet to a vet.

Train your pack

Once you learn what goes on inside your pack member, you’ll be able to communicate effectively and manage behaviour so you both know how to respect each other and live together harmoniously.


One holiday a year? How about 5? Plan many exciting trips in worldwide locations by becoming a pet sitter. It’s the perfect answer to combing love of animals with your adventurous spirit.

Start a business

At times, animals are better co-workers than humans! Holly and Hugo’s training gives you the tools and skills to turn your animal passion into a rewarding and fulfilling career.